Our Call Center Solutions gives seamless customer experience
With our call center solution, empower your agents to furnish your clients a superior experience with quicker and more responsive service, by moving effectively between calling the customer, live chat, email and voice calls. Give your agents the real-time context, and the tools for a coordinated effort that enable them to convey quicker and powerful customer service.
GVenture’s Technology call center solution enables you to customize your clients’ experience, by sharing details like client history and information over the panel. With a pool of agents, regardless of location, helping your clients and prospects through their preferred contact channel, you are prepared to convey the right customer experience every time.
Dashboards can be customized by business users for reporting and monitoring. Integrate your main office, remote offices, and outsourced areas so the agents work consistently, empowering you to wipe out additional time costs and decrease overhead. Leverage this complete multichannel Call center solution for coordinate clients with the most appropriate resource each time they get in touch with you.
Key Features at Glimpse
- Make and Receive Calls
- Interactive Voice Response (IVR) System
- Power Dialer
- Enhanced Caller ID
- Call Disposition Codes
- Data Import & Sync
- Custom Permission
- Conditional Call Routing
- Rich Dashboard
- Quick Setup
- Scale at Ease
- Cost Effective
- Campaign Statistics
Why Choose GVenture’s Call Center Software Solution?
GVenture Technology has been leading with supremacy in VoIP technology. We are a fully-customizable platform, built to work for any possible emergency scenario. We’re rated as Top Agency on Upwork. Our Call Center Solution can improve agent productivity by 200 to 300 percent and have expertise with a personalized, customer-focused approach.
- Demo version to allow you to judge our services.
- Providing you with the best and affordable services.
- Having an 8+ year of excellence.
- Discuss your problems over Skype at any time to cover any time zone.
- Our skilled developers having a lot of experience to handle any challenges.